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KREAVO Support
We read every message. To get a useful answer fast, write from the email of your Kreavo account and tell us what you were doing: the tool (image, video, UGC, try-on), the model you picked and roughly when it happened. For a generation that failed, credits are refunded automatically; if they were not, say so and we will fix it. Billing questions, refunds and account changes go through the same form.